Frequently Asked Questions

Read them carefully before entering the contest.

Are travel costs to the experience location included in the prize?

No, winners are responsible for organising and paying their own travel costs.

When will I receive detailed information about the programme and accommodations?

We'll send out this information as soon as we have assigned all the winners; the program is subject to change depending on the weather forecast and mountain conditions.

Is it possible to change the dates of the experience?

No, the Get Vertical event dates are fixed and cannot be changed.

Can I change my picture?

Can I change my picture?Yes, you can change your picture at any time. However, please note that the vote count will go back to zero every time you upload a new picture.

Can I rewrite the Pure Mountain quote when I change my picture?

No, you can write the quote only once, so make sure you answer carefully.

Do I need to bring all my own gear for the activities?

Salewa equips you with an insulation jacket, trousers, midlayer and backpack. You should also pack a baselayer, gloves and if necessary additional insulation layers. In addition, you should have your own climbing equipment (poles, ice axes, crampons, harness, carbine, helmet, climbing shoes), since we only provide those who do not own any.

How will you notify the winners?

Winners will be notified by Salewa directly by email /phone. He/she then has three days to claim the prize (by signing and returning the provided form). After seven days he/she will lose the possibility to redeem the prize.

When will I receive my prize?

If you won a Get Vertical participation prize, you will receive the prize at the beginning of the event.If you played the Instant Win game and won, you will be contacted by email. You'll be required to provide details about your size and shipping information and shortly after you will receive the prize.

What sort of photo should I upload?

Upload a picture of yourself while climbing or on a high tour (you should be in the picture, not behind the camera!). By entering the Contest, you confirm that the photo does not violate any copyright rights. See rules.

How do I vote?

Select the picture you like and click VOTE on the right. Once you have voted, you cannot revoke your vote. Remember you have a maximum of 10 votes each day. You cannot vote more than once for each picture. You can also share your picture on Facebook and invite others to like it.

Is it possible to change my prize?

No, as specified in the Terms and Conditions, it is not possible to change a prize.If your prize gear is the wrong size, we will provide the correct fit at the event. Please note that we cannot exchange it for a different model.

Why is my photo not visible?

If your photo is not visible it is because it is still pending moderation - this can take up to 48 hours.